Bedford House Clearance Privacy Policy

Introduction

  1. We are committed to safeguarding the privacy of the users of the Bedford House Clearance website.
  2. This policy applies where we are acting as a data controller with respect to the personal data of visitors to bedfordhouseclearance.com and all our other customers; in other words, where we determine the purposes and means of the processing of that personal data.
  3. We do not use cookies to store personal data.
  4. In this policy, “we”, “us” and “our” refer to Bedford House Clearance

 

How We Use Your Personal Data

  1. We may process data about your use of our website (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
  2. We may process data that you submit through the form(s) on our website (“customer data”). Customer data is used solely for the purpose of conducting our business with you the customer.
  3. Customer data will not be used for the purpose of marketing.
  4. Customer data may be stored for the facilitation of our business and will be stored in accordance with the Data Protection Act 2018.

 

Providing Your Personal Data To Others

  1. We will only share your personal data with third parties if legally obliged to do so, e.g. under direction of the court; or if sharing your data to a supplier is required for the completion of our business.
  2. Any personal data that you submit via the our website will stored on the servers of our hosting provider https://www.ionos.co.uk/.

 

International Transfers Of Your Personal Data

  1. The servers of our hosting provider are located in the United Kingdom.
  2. We do not store or share the personal data of website users outside of the United Kingdom.

 

Retaining And Deleting Personal Data

  1. We will retain your personal data for as long as is required to carry out our business with you.
  2. We may retain contact information such that we can contact you in future if required. However will not use your contact information for marketing purposes.
  3. We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

 

Your Rights

  1. Your principal rights under data protection law are:
  2. the right to access – you can ask for copies of your personal data;
  3. the right to rectification – you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
  4. the right to erasure – you can ask us to erase your personal data;
  5. the right to restrict processing – you can ask use to restrict the processing of your personal data;
  6. the right to object to processing – you can object to the processing of your personal data;
  7. the right to data portability – you can ask that we transfer your personal data to another organisation or to you;
  8. the right to complain to a supervisory authority – you can complain about our processing of your personal data; and
  9. the right to withdraw consent – to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.
  10. These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
  11. You may exercise any of your rights in relation to your personal data by written notice to us via email to info@bedfordhouseclearance.com.

 

About Cookies

  1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
  2. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
  3. Cookies do not typically contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

 

Cookies That We Use

  1. We do not use cookies for any purpose on our website including the storage of personal data.

 

Cookies Used By Our Service Providers

  1. We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website.
    You can find out what cookies Google Analytics uses here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.
    You can find out more about Google’s use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google’s privacy policy at https://policies.google.com/privacy.

 

Managing Cookies

  1. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
  2. https://support.google.com/chrome/answer/95647 (Chrome);
  3. https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
  4. https://help.opera.com/en/latest/security-and-privacy/ (Opera);
  5. https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
  6. https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and
  7. https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
  8. Blocking all cookies will have a negative impact upon the usability of many websites.
  9. If you block cookies, you will not be able to use all the features on our website.

 

Amendments

  1. We may update this policy from time to time by publishing a new version on our website.
  2. You should check this page occasionally to ensure you are happy with any changes to this policy.
  3. We [may] OR [will] notify you of [changes] OR [significant changes] to this policy [by email].

 

Our Details

  1. This website is owned and operated by Bedford House Clearance
  2. You can contact us:
  3. via the form on our website;
  4. via email to info@bedfordhouseclearance.com;
  5. via telephone on 01234 889024

 

Data Protection

  1. Our data protection officer is the Webmaster of our website who can be contacted at info@bedfordhouseclearance.com

Your Local Waste & House Clearance Specialists

Your Local Waste & House Clearance Specialists

5.0 from 27 reviews
Ratings and reviews
  • 5.0 from 27 reviews
  • 2020-12-12

    Emily Ryan

    I can’t recommend this company enough. A total pleasure to deal with from start to finish - amazing both in terms of communication and in the finish of the job itself. Thank you so much!! Made everything so easy.

  • 2020-11-08

    Gareth Jones

    Louis and team did a fantastic job on clearing our 3 storey office building of furniture and other more difficult cabinets. Very good value, excellent workers and very pleasant. Thoroughly recommend Gareth Jones

  • 2020-11-08

    Heather Haddon

    This company was very efficient . Turned up when they said which is always good . Kept me up to date with progress in clearing . Did a very thorough job in clearing the house and garden . Would recommend them and would use them again if ever needed

  • 2020-11-08

    Nick Bradley

    Excellent experience with Louis and his team. Very prompt, efficient, friendly, and professional. I wouldn't hesitate to recommend them to anyone.

  • 2020-10-08

    Susan Wilde

    Louis arrived on time and efficiently cleared an eclectic assortment of furniture and 'stuff' from the garage.Friendly and personable.Would thoroughly recommend Bedford House Clearance.

  • 2020-10-08

    Fiona Semple

  • 2020-09-08

    Eliazabeth Woolf

    Excellent Service Cleared my Mums bungalow of all the years of accumulated junk left the place in a clean tidy condition. Very fast and efficient. I would definitely recommend Bedford House Clearance

  • 2020-09-08

    karen thornburn

  • 2020-08-08

    Valerie

    Louis and his team are fantastic. I've used them on four occasions to do four different jobs and I've been really pleased with the finished result each time. Louis himself is incredibly responsive, appears when he says he will, does what he says he'll do and keeps in contact until a task is finished. He is also very kind and thoughtful. I'll have absolutely no hesitation in putting more work his way. Thank you Louis.

  • 2020-07-08

    Jayne Waller

    Provided an excellent service, punctual efficient and tidy. Would definitely recommend.

  • 2020-07-08

    darren thayre

    They did a fantastic job and I would thoroughly recommend them. No challenge was too big, they took care of everything, and if I ever needed similar help I would choose them in a heartbeat.

  • 2020-07-08

    ryBILLA

    Very efficient and professional from start to finish. This is much appreciated when going through a bereavement!

  • 2020-05-08

    PaidaXN

    Really lovely guy. He removed everything we wanted and everything was removed very fast which I liked. I would definitely recommend. Thumbs up from me.

  • 2020-05-08

    Gary Ashpole

  • 2020-04-08

    teresa abbott

    Faultless service and so helpful and thorough and efficient. Louis kept in touch every step of the way. I cannot recommend enough. Thank you.

  • 2020-03-08

    John Layng

    Louis and his team were courteous and punctual. They worked quickly and efficiently and provided an impressive service. I have no hesitation in recommending them and will look to use their services in future as and when they are required.

  • 2020-03-08

    Edna Turner

  • 2019-12-08

    Bernadette Abigail

    I cannot thank Louis enough for the excellent service I received during the clearance of my late sister’s property.Throughout the process from quote to final clearance Louis kept in daily contact via telephone, WhatsApp, email and text and because I’m not local to the area he also sent photographs of the team's daily progress throughout.Louis and his team made a very difficult and painful task all the more bearable despite the rather daunting task ahead of them and the icing on the cake was the priceless collection of family photographs Louis and his team retrieved for me.I highly recommend this family business who deliver exactly what they promise and do it with a smile!

  • 2019-12-08

    Kerianne Manning

    Professional, prompt, punctual service. Said they would arrive at 10am and they did. Would recommend and would definitely use again.

  • 2019-12-08

    Duane DJ Maintenance

    Used Bedford House clearance for a client who's property we were doing work on. They were prompt and economical, would recommend highly.

  • 2019-12-08

    Alec Tasker

    Louis and co very helpful and efficient. They do a good job.

  • 2018-12-08

    Kit Dix-Pincott

    Bedford House Clearance were fantastic when they cleared some big waste items from my house.

  • 2018-12-08

    Adam Newstead

    Very friendly and professional service.Would highly recommend, was extremely comforting to have everything done legally and by law in regards to environmental waste licenses etc.Would use again for sure.

  • 2018-12-08

    Masriya mf

    An excellent service, by Mr. Rudkin and his team, good humoured and hard working, even in the soaring heat. I would recommend Bedford House Clearance, they are professional and efficient.

  • 2017-12-08

    James Clifton

    Terrific service and highly recommended. We contacted Louis to see wether he could help with a house clearance near Bedford. We live in Bournemouth and after posting the keys to Louis he went to the property and came back to us with an extremely competitive quote. He talked us through what he was going to do and when it would be completed. We were contacted on the morning of the clearance and sent a video of the work carried out. I cannot thank Louis and his team enough for making a tricky job absolutely painless. I would have absolutely no hesitation in recommending this company and will definitely use them again. Refreshing to find a company that were prepared to go out of their way to help. Cheers

  • 2017-12-08

    Nicola Waites

    Very impressed with the service given by Lewis and his team. Following a visit from Lewis, he provide me with a very competitive quote for the removal of a variety of items, including old furniture, skirting boards, kitchen appliances and radiators, which were all removed the following week. They even tidied up after afterwards. I would recommend Bedford House Clearance to anyone.

  • 2017-12-08

    Abigail Cox

    Have used bedford house clearance to dispose of my unwanted household items. They have always been professional, on time and they also have all the nessesary licences.