Bedford House Clearance Privacy Policy

Privacy Policy – Bedford House Clearance

Introduction

  1. We are committed to safeguarding the privacy of the users of the Bedford House Clearance website.
  2. This policy applies where we are acting as a data controller with respect to the personal data of visitors to bedfordhouseclearance.com and all our other customers; in other words, where we determine the purposes and means of the processing of that personal data.
  3. We do not use cookies to store personal data.
  4. In this policy, “we”, “us” and “our” refer to Bedford House Clearance

 

How We Use Your Personal Data

  1. We may process data about your use of our website (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
  2. We may process data that you submit through the form(s) on our website (“customer data”). Customer data is used solely for the purpose of conducting our business with you the customer.
  3. Customer data will not be used for the purpose of marketing.
  4. Customer data may be stored for the facilitation of our business and will be stored in accordance with the Data Protection Act 2018.

 

Providing Your Personal Data To Others

  1. We will only share your personal data with third parties if legally obliged to do so, e.g. under direction of the court; or if sharing your data to a supplier is required for the completion of our business.
  2. Any personal data that you submit via the our website will stored on the servers of our hosting provider https://www.ionos.co.uk/.

 

International Transfers Of Your Personal Data

  1. The servers of our hosting provider are located in the United Kingdom.
  2. We do not store or share the personal data of website users outside of the United Kingdom.

 

Retaining And Deleting Personal Data

  1. We will retain your personal data for as long as is required to carry out our business with you.
  2. We may retain contact information such that we can contact you in future if required. However will not use your contact information for marketing purposes.
  3. We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

 

Your Rights

  1. Your principal rights under data protection law are:
  2. the right to access – you can ask for copies of your personal data;
  3. the right to rectification – you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
  4. the right to erasure – you can ask us to erase your personal data;
  5. the right to restrict processing – you can ask use to restrict the processing of your personal data;
  6. the right to object to processing – you can object to the processing of your personal data;
  7. the right to data portability – you can ask that we transfer your personal data to another organisation or to you;
  8. the right to complain to a supervisory authority – you can complain about our processing of your personal data; and
  9. the right to withdraw consent – to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.
  10. These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
  11. You may exercise any of your rights in relation to your personal data by written notice to us via email to info@bedfordhouseclearance.com.

 

About Cookies

  1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
  2. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
  3. Cookies do not typically contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

 

Cookies That We Use

  1. We do not use cookies for any purpose on our website including the storage of personal data.

 

Cookies Used By Our Service Providers

  1. We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website.
    You can find out what cookies Google Analytics uses here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.
    You can find out more about Google’s use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google’s privacy policy at https://policies.google.com/privacy.

 

Managing Cookies

  1. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
  2. https://support.google.com/chrome/answer/95647 (Chrome);
  3. https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
  4. https://help.opera.com/en/latest/security-and-privacy/ (Opera);
  5. https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
  6. https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and
  7. https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
  8. Blocking all cookies will have a negative impact upon the usability of many websites.
  9. If you block cookies, you will not be able to use all the features on our website.

 

Amendments

  1. We may update this policy from time to time by publishing a new version on our website.
  2. You should check this page occasionally to ensure you are happy with any changes to this policy.
  3. We [may] OR [will] notify you of [changes] OR [significant changes] to this policy [by email].

 

Our Details

  1. This website is owned and operated by BEDFORD HOUSE CLEARANCE
  2. You can contact us either:
  3. Via the form on our website or
  4. Via email to info@bedfordhouseclearance.com or
  5. Via telephone on 01234 889024

 

Data Protection

  1. Our data protection officer is the Webmaster of our website who can be contacted at info@bedfordhouseclearance.com

 

Privacy Policy

Introduction

  1. We are committed to safeguarding the privacy of the users of the Bedford House Clearance website.
  2. This policy applies where we are acting as a data controller with respect to the personal data of visitors to bedfordhouseclearance.co.uk and all our other customers; in other words, where we determine the purposes and means of the processing of that personal data.
  3. We do not use cookies to store personal data.
  4. In this policy, “we”, “us” and “our” refer to Bedford House Clearance

 

How We Use Your Personal Data

  1. We may process data about your use of our website (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
  2. We may process data that you submit through the form(s) on our website (“customer data”). Customer data is used solely for the purpose of conducting our business with you the customer.
  3. Customer data will not be used for the purpose of marketing.
  4. Customer data may be stored for the facilitation of our business and will be stored in accordance with the Data Protection Act 2018.

 

Providing Your Personal Data To Others

  1. We will only share your personal data with third parties if legally obliged to do so, e.g. under direction of the court; or if sharing your data to a supplier is required for the completion of our business.
  2. Any personal data that you submit via the our website will stored on the servers of our hosting provider https://www.ionos.co.uk/.

 

International Transfers Of Your Personal Data

  1. The servers of our hosting provider are located in the United Kingdom.
  2. We do not store or share the personal data of website users outside of the United Kingdom.

 

Retaining And Deleting Personal Data

  1. We will retain your personal data for as long as is required to carry out our business with you.
  2. We may retain contact information such that we can contact you in future if required. However will not use your contact information for marketing purposes.
  3. We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

 

Your Rights

  1. Your principal rights under data protection law are:
  2. the right to access – you can ask for copies of your personal data;
  3. the right to rectification – you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
  4. the right to erasure – you can ask us to erase your personal data;
  5. the right to restrict processing – you can ask use to restrict the processing of your personal data;
  6. the right to object to processing – you can object to the processing of your personal data;
  7. the right to data portability – you can ask that we transfer your personal data to another organisation or to you;
  8. the right to complain to a supervisory authority – you can complain about our processing of your personal data; and
  9. the right to withdraw consent – to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.
  10. These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
  11. You may exercise any of your rights in relation to your personal data by written notice to us via email to info@bedfordhouseclearance.com.

 

About Cookies

  1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
  2. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
  3. Cookies do not typically contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

 

Cookies That We Use

  1. We do not use cookies for any purpose on our website including the storage of personal data.

 

Cookies Used By Our Service Providers

  1. We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website.
    You can find out what cookies Google Analytics uses here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.
    You can find out more about Google’s use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google’s privacy policy at https://policies.google.com/privacy.

 

Managing Cookies

  1. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
  2. https://support.google.com/chrome/answer/95647 (Chrome);
  3. https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
  4. https://help.opera.com/en/latest/security-and-privacy/ (Opera);
  5. https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
  6. https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and
  7. https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
  8. Blocking all cookies will have a negative impact upon the usability of many websites.
  9. If you block cookies, you will not be able to use all the features on our website.

 

Amendments

  1. We may update this policy from time to time by publishing a new version on our website.
  2. You should check this page occasionally to ensure you are happy with any changes to this policy.
  3. We [may] OR [will] notify you of [changes] OR [significant changes] to this policy [by email].

 

Our Details

  1. This website is owned and operated by BEDFORD HOUSE CLEARANCE
  2. You can contact us either:
  3. Via the form on our website or
  4. Via email to info@bedfordhouseclearance.com or
  5. Via telephone on 01234 889024

 

Data Protection

  1. Our data protection officer is the Webmaster of our website who can be contacted at info@bedfordhouseclearance.com

 

GMB Logo5.0 From 54 Reviewsfacebook
Ratings & Reviews
  • 5.0 From 54 Reviews
  • 19-08-2021

    Christopher Matthews

    Wonderfully efficient and completely reliable. Highly recommended.

  • 28-06-2021

    chris taylor

    Punctual service & great communication. Would happily use again.

  • 28-06-2021

    Andy

    Louis and his team were efficient in the process and very helpful and courteous. Cleared out and cleaned up leaving the premise and garage . Perfect. Would use again & recommend

  • 28-06-2021

    David Jack

    We used Bedford House Clearance after finding them through their alternative company St Neots House Clearance on a google search.We were moving my Dad from Buckden up to Scotland to be near us due to his dementia. From the very first contact Louis was friendly, helpful and professional. He met me at my Dad's house during our whistle stop visit and gave sound advice regarding the scope of the works, actively encouraging me not to spend money that he felt would make no difference when selling the property.We agreed a price which I'm sure may not be the cheapest you might find but this is definitely a 'you get what you pay for' kind of company. They also have all the appropriate licenses so I had peace of mind that the contents from the house would all be disposed of appropriately.I trusted Louis from the moment we met and left him keys for the house as we were heading back to Scotland. He did exactly what he promised, when he said he would. This was a big job and the standard of work was exceptional. I also used Louis' company to clean the house following the clearance and was delighted with the results. He sent me videos of the entire house, garden and garage and what he had managed to achieve far exceeded my expectations.I would not hesitate to recommend Bedford House Clearance and would absolutely use them again if the need arose. Louis helped to make what was quite a stressful situation far more bearable. It's not often you come across individuals who restore your faith in human nature so emphatically but he did.

  • 30-05-2021

    Chris Taylor

    Reliable, punctual and great communications. Would happily use again.

  • 28-05-2021

    Andy Bennett

    Excellent Service. Not cheap, but they did exactly what they said they would do, very promptly and efficiently. Highly recommended.

  • 27-05-2021

    David Coulton

    An extremely friendly professional service. Clearance of furniture from my late mother's bungalow and assorted garden furniture/rubbish carried out very efficiently. A company that I have no reservations about recommending

  • 28-04-2021

    Mick Carroll

    Polite and helpful . On the day prompt and super efficient. An excellent service.

  • 28-04-2021

    Stephen Osgood

    Bedford House Clearance were so good, today they cleared the furniture from my late father’s house. I could not ask for better service.

  • 28-04-2021

    D Brawn

    Must admit that I was initially shocked at the quoted price and still believe it to be on high side. However, Louis took the time to explain the whole house clearance procedure and the costs involved when dealing with household waste. He was very professional and kept me fully informed at all times. On the day, he and his team arrived promptly and cleared my late mother's flat of everything, including carpets and underlay, unlike other operatives who pick and choose what they'll take. Would recommend this company for house clearance, removals etc.

  • 28-04-2021

    Aston Hamilton

    Having just moved to the area, it's great to finally come across a trader who does what he says he will and 'when' he says he will. Punctual, polite, amicable, and did a great job. Highly recommended!!

  • 28-03-2021

    Natalie Corbin

    This was such an easy, stress free furniture removal. They arrived a little early (I love punctuality), and within 10-15 mins they had cleared everything that was discussed. Very polite and friendly, and totally efficient.Thank you again Louis & Mark.

  • 28-03-2021

    Cheryl Whitehead

    Efficient, helpful and friendly company. Would definitely recommend and use again.

  • 28-03-2021

    vrccb

    Not the cheapest, but does the job 100% efficiently. Exceeds expectations.Customer service and response as it should be. I am very pleased with the results.

  • 11-03-2021

    Heather Stopher

    Not the cheapest, but definitely 100% efficient, prompt and generally exceeds expectations all round. Great customer service responses. Recommended.

  • 04-03-2021

    David Mervyn Evans

    Would really recommend this company. They were early, efficient , hardworking and friendly Will definitely use them again Sadie and Dave Evans

  • 03-03-2021

    Natalie Alicia Corbin

    This was such an easy, stress free furniture removal. They arrived a little early (I love punctuality), and within 10-15 mins they had cleared everything that was discussed. Very polite and friendly, and totally efficient. I would use this company again. Thank you again Louis & Mark.

  • 28-02-2021

    James Karpinski

  • 28-02-2021

    Mark Eaton

    Great job very quick would highly recommend 👍

  • 28-12-2020

    Emily Ryan

    I can’t recommend this company enough. A total pleasure to deal with from start to finish - amazing both in terms of communication and in the finish of the job itself. Thank you so much!! Made everything so easy.

  • 28-11-2020

    Nick Bradley

    Excellent experience with Louis and his team. Very prompt, efficient, friendly, and professional. I wouldn't hesitate to recommend them to anyone.

  • 03-11-2020

    Mary Evans

    I would highly recommend Bedford house removals . Louis was polite , organised , helpful & very efficient . Doing a house clearance or moving house can be very stressful but Louis helped make the experience as stress free as possible . Highly recommended & I would definitely use Bedford house removals again. Thank you Louis .

  • 29-10-2020

    Nick Bradley

    Great service from Louis and his team. Very efficient, friendly and reliable. I wouldn’t hesitate to recommend them.

  • 28-10-2020

    Susan Wilde

    Louis arrived on time and efficiently cleared an eclectic assortment of furniture and 'stuff' from the garage.Friendly and personable.Would thoroughly recommend Bedford House Clearance.

  • 28-10-2020

    Gareth Jones

    Louis and team did a fantastic job on clearing our 3 storey office building of furniture and other more difficult cabinets. Very good value, excellent workers and very pleasant. Thoroughly recommend Gareth Jones

  • 28-10-2020

    Heather Haddon

    This company was very efficient . Turned up when they said which is always good . Kept me up to date with progress in clearing . Did a very thorough job in clearing the house and garden . Would recommend them and would use them again if ever needed

  • 28-09-2020

    Fiona Semple

  • 25-09-2020

    Fi Semple

    Called Louis last minute to clear my white goods after being let down moving house. He managed to fit me in & his timing was perfect! Great service 👍🏻

  • 28-08-2020

    Eliazabeth Woolf

    Excellent Service Cleared my Mums bungalow of all the years of accumulated junk left the place in a clean tidy condition. Very fast and efficient. I would definitely recommend Bedford House Clearance

  • 28-08-2020

    karen thornburn

  • 21-08-2020

    Karen Thornburn

    Professional and user friendly . Good , prompt communication. Did what it said on the label . Would use again !

  • 28-07-2020

    PaidaXN

    Really lovely guy. He removed everything we wanted and everything was removed very fast which I liked. I would definitely recommend. Thumbs up from me.

  • 28-07-2020

    darren thayre

    They did a fantastic job and I would thoroughly recommend them. No challenge was too big, they took care of everything, and if I ever needed similar help I would choose them in a heartbeat.

  • 28-07-2020

    Jayne Waller

    Provided an excellent service, punctual efficient and tidy. Would definitely recommend.

  • 28-07-2020

    ryBILLA

    Very efficient and professional from start to finish. This is much appreciated when going through a bereavement!

  • 28-07-2020

    Valerie

    Louis and his team are fantastic. I've used them on four occasions to do four different jobs and I've been really pleased with the finished result each time. Louis himself is incredibly responsive, appears when he says he will, does what he says he'll do and keeps in contact until a task is finished. He is also very kind and thoughtful. I'll have absolutely no hesitation in putting more work his way. Thank you Louis.

  • 28-07-2020

    Duane DJ Maintenance

    Used Bedford House clearance for a client who's property we were doing work on. They were prompt and economical, would recommend highly.

  • 28-07-2020

    Edna Turner

  • 28-07-2020

    Alec Tasker

    Louis and co very helpful and efficient. They do a good job.

  • 28-07-2020

    Kerianne Manning

    Professional, prompt, punctual service. Said they would arrive at 10am and they did. Would recommend and would definitely use again.

  • 28-07-2020

    John Layng

    Louis and his team were courteous and punctual. They worked quickly and efficiently and provided an impressive service. I have no hesitation in recommending them and will look to use their services in future as and when they are required.

  • 28-07-2020

    Gary Ashpole

  • 28-07-2020

    teresa abbott

    Faultless service and so helpful and thorough and efficient. Louis kept in touch every step of the way. I cannot recommend enough. Thank you.

  • 18-01-2020

    Luke Anthony

    Amazing service ! friendly will use them again !

  • 28-07-2019

    Kit Dix-Pincott

    Bedford House Clearance were fantastic when they cleared some big waste items from my house.

  • 28-07-2019

    Bernadette Abigail

    I cannot thank Louis enough for the excellent service I received during the clearance of my late sister’s property.Throughout the process from quote to final clearance Louis kept in daily contact via telephone, WhatsApp, email and text and because I’m not local to the area he also sent photographs of the team's daily progress throughout.Louis and his team made a very difficult and painful task all the more bearable despite the rather daunting task ahead of them and the icing on the cake was the priceless collection of family photographs Louis and his team retrieved for me.I highly recommend this family business who deliver exactly what they promise and do it with a smile!

  • 28-07-2018

    Masriya mf

    An excellent service, by Mr. Rudkin and his team, good humoured and hard working, even in the soaring heat. I would recommend Bedford House Clearance, they are professional and efficient.

  • 28-07-2018

    adam n

    Very friendly and professional service.Would highly recommend, was extremely comforting to have everything done legally and by law in regards to environmental waste licenses etc.Would use again for sure.

  • 28-07-2017

    James Clifton

    Terrific service and highly recommended. We contacted Louis to see wether he could help with a house clearance near Bedford. We live in Bournemouth and after posting the keys to Louis he went to the property and came back to us with an extremely competitive quote. He talked us through what he was going to do and when it would be completed. We were contacted on the morning of the clearance and sent a video of the work carried out. I cannot thank Louis and his team enough for making a tricky job absolutely painless. I would have absolutely no hesitation in recommending this company and will definitely use them again. Refreshing to find a company that were prepared to go out of their way to help. Cheers

  • 28-07-2017

    Nicola Waites

    Very impressed with the service given by Lewis and his team. Following a visit from Lewis, he provide me with a very competitive quote for the removal of a variety of items, including old furniture, skirting boards, kitchen appliances and radiators, which were all removed the following week. They even tidied up after afterwards. I would recommend Bedford House Clearance to anyone.

  • 28-07-2017

    Abigail Cox

    Have used bedford house clearance to dispose of my unwanted household items. They have always been professional, on time and they also have all the nessesary licences.

  • 26-07-2017

    Nicola Waites

    Very impressed with the service given by Lewis and his team. Following a visit from Lewis, he provide me with a very competitive quote for the removal of a variety of items, including old furniture, skirting boards, kitchen appliances and radiators, which were all removed the following week. They even tidied up after afterwards. I would recommend Bedford House Clearance to anyone.

  • 06-04-2015

    Mark Thomas

  • 06-04-2015

    Nimer Jesus El-Saleh

Telephone: 01234889024 Facebook Messenger: https://m.me/bedfordhouseclearance Email: info@bedfordhouseclearance.com WhatsApp: +447740621198