Below is a list of frequently asked questions about our house clearance, bereavement clearance and waste removal services.
Questions About House Clearance?
Whether you’re dealing with a deceased estate, downsizing to a smaller home, or simply need to declutter years of accumulated belongings, house clearance can feel overwhelming. At Bedford House Clearance, we understand that every situation is unique, and you likely have plenty of questions about how the process works, what it costs, and what happens to your items.
We’ve been helping Bedford families and businesses with professional house clearance services for years, and we know that clear, honest answers make all the difference. Browse through our frequently asked questions below to discover how we can make your house clearance as smooth and stress-free as possible – from our fully licensed and insured service to our commitment to recycling and donating wherever we can.
How Much Does It Cost?
The cost of the house or property clearance service will depend on the volume, nature, and labour involved.
For example, a house clearance job that has a large amount of items that have to be carried a long distance would be more expensive than a small amount of items having to be moved a short distance.
Where Do Unwanted Items Go?
All of the rubbish we remove gets processed via Environment Agency approved Waste Transfer Facilities.
We aim to recycle up to 90% of all waste collected. We also use a number of channels to re-use and recycle goods, sometimes redistributing reusable items back in the local community.
Do You Hold A License?
We hold a full Upper Tier Waste Carriers License provided by the Environment Agency.
Our Upper Tier Waste Carriers number is: CBDU364523
Full details of our license can be seen on Gov.uk.
What Times Do You Operate?
Bedford House Clearance’s office hours are from 8am – 8pm, 7 days a week.
Customers are welcome to email us or send us messages via WhatsApp 24hrs a day, and we will aim to respond to all messages as quickly as possible.
What Items Can You Clear?
Bedford House Clearance can clear all unwanted items from any type of property. This can include beds, sofa’s, wardrobes, white goods, tables, chairs, desks, gardens, garages and shed contents.
Our license allows us to work with both domestic and commercial customers. As well as houses, we can clear shops, retail units, warehouses, storage facilities – in fact we can clear any property of any type of waste.
How Do I Book Your Services?
The easiest way to book our services is to simply call us during office hours on 01234 889024.
We will ask you to provide details of the job to enable us to give you an accurate quotation. Additional information and photographs can be sent via WhatsApp or email.
Eco Friendly
We aim to recycle up to 90% of all waste we collect. We also endeavour to help out local charities where possible by donating items to them.
Large Fleet Of Vehicles
Because of the size of our vehicles, we can clear most properties in a single day. We run a large fleet to suit any clearance so we will have the correct transportation for your house clearance needs. This helps lower costs to you. Larger vehicles means less trips.
Rogue Traders
Rogue traders give the rest of us a bad name. They may be the cheapest companies out there but they don’t dispose of the waste in ways that adhere to the law and could get you in trouble.
BE WARY OF UNLICENSED TRADERS – it is illegal under The Environmental Protection Act 1990 to employ the services of an unlicensed trader.
You can be fined up to £50,000 or even end up with five years imprisonment for using them. If any items that are fly-tipped or not disposed of legally can be traced back to you, then you can be held equally liable alongside the rogue trader.
Warning Signs To Look Our For
1. Does the person you are speaking to on the phone sound cagey, hesitant, or non confident?
2. Are they promising the earth for very little money?
3. Ask them if they will supply you with an invoice once the house clearance is completed? The invoice should contain all of their business details.
4. Are they asking for cash in hand?
5. Is their website transparent? Do they have a registered office address shown?
6. Do they have any stated reviews, and do the amount of reviews match the number shown on their Google My Business page?
7. Remember, anyone can put together a website in a few hours. Take your time to go over their website thoroughly. Does it feel right to you? Just because they have a website, do not think they are accountable. We’ve heard of many stories whereby people have been duped by professional looking websites that fail to live up to their promises. For legal reasons, we cannot name and shame them, but please be warned. Just because a site is listed on the Google search engine, it does not mean it is either ethical or professional.
8. Remember anyone can write fake reviews. Go with your first instinct – if something doesn’t feel right to you, it probably isn’t.
Our office hours are from 8am – 8pm, but feel free to contact us either using our contact page or using our WhatsApp button anytime.
We Aim To Respond Within 24 Hours.
